OceanLED stands by its products. In general terms, the company gives a full 2- or 3-years’ manufacturer’s warranty on all its products from date of sale from OceanLED. The warranty period for a specific product can be found in the downloadable list of product warranty periods below.
To claim, please contact an authorised OceanLED dealer, complete appropriate troubleshooting and collate the following information:
- Customer name
- Current location of the vessel or products
- Description of the failure in detail along with photographic evidence
- Details of any tests that have already been conducted
- Serial numbers and/or any proof of purchase from OceanLED and onward sales
Troubleshooting guidelines can be found within the relevant product manuals, which are available on each product’s information page on our website.
Please download the relevant warranty statement below for full terms and conditions.
If you are located in North, Central or South America please contact the Service Department at:
Ocean LED USA LLC
778 South Military Trail
If you are located in any other area, please contact the Warranty Department at our UK Head Office at:
Ocean LED Marine Ltd
Unit 1 Jacknell Road
Dodwells Bridge Industrial Estate
Leicestershire LE10 3BS
Tel: +44 1455 637505
Fax: +44 1455 238553