OceanLED stands by its products. In general terms, the company gives a full 2 years manufacturers warranty on all of its products from date of sale.
To claim, please contact an authorised OceanLED dealer and complete the troubleshooting guidelines and warranty form below. Claims may be disputed if the troubleshooting guidelines are not completed or no defect is found with the product. The detailed terms and conditions of this warranty are set out below. However; please note that all metal parts corrode in salt water. The primary factors affecting corrosion are not directly related to our products and accordingly OceanLED cannot be held responsible for corrosion-related defects. This includes where water has been allowed to enter the cable as a result of immersion in water during the installation or improper sealing of connections. Please note corrosion will be particularly aggressive if installation and/or bonding have not been undertaken properly; or if stray currents are active in the vicinity of a boat.
Colour variation occurs within the LED manufacture. While we make every effort to match the colour of any lights there may be a noticeable difference when installed next to existing lights. OceanLED does not warrant this colour variation on lights.
OceanLED reserves the right to change the design, range and components without any prior notification either written or verbal.
If after following the troubleshoot guide, you still believe that the problem still exists with our product you will need to contact the Service Manager at OceanLED for your region.
If you are located in either North, Central or South America please contact the Service Department at:
OceanLED USA LLC
778 South Military Trail
If you are located in any other area please contact the Warranty Department at our UK Head Office at:
Ocean LED Marine Ltd
Unit 1 Jacknell Road
Dodwells Bridge Industrial Estate
Leicestershire LE10 3BS
Tel: +44 1455 637505
Fax: +44 1455 238553