OceanLED stands by its products. In general terms, the company gives a full 2 years’ manufacturer’s warranty on all its products from date of sale.
For Superyachts, OceanLED is pleased to offer a commissioning service which can come with an extended warranty; extending the standard 2-year warranty to 3 years. Please contact OceanLED for more information and a quote. The start date of the warranty shall commence on the date the vessel is handed over to the owner, providing that OceanLED be notified of this within 1 month otherwise the warranty period will have deemed to start on the date the commissioning was completed. The 3rd year warranty coverage will only be valid if a signed copy of the commissioning report is returned to OceanLED on completion of the commission.
Please see the troubleshooting guide in your product install manual for most common issues. If after following the troubleshoot guide, you believe that the problem still exists with our product you will need to contact the Service Manager at OceanLED for your region.
For full warranty information please download the PDF.